Privacy Policy

Overview

This Privacy Policy describes how Sienna Terrenas, owned and operated by Promontorio del Jamito EUDA Inversiones S.A. (RNC: 132723996), collects, uses, and protects your personal information when you use our website sienna.do and related services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Inquiry details when you submit contact forms
• Information provided during tour bookings or webinar registrations
• Communication preferences
• Any other information you choose to provide

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries and provide information about our properties
• Communication: To send administrative communications about your inquiries, tours, or purchases
• Marketing: To send promotional materials about Sienna Terrenas (with your consent)
• Improvement: To improve our website, services, and customer experience
• Security: To protect the security and integrity of our website
• Research: To conduct internal business analysis and research

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us:

• Analyze website traffic and usage patterns
• Personalize your experience
• Deliver targeted marketing communications
• Remember your preferences
• Record which of our Facebook links a visit came from (a session cookie holding only that link's code, deleted when you close the browser)

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your personal information with third parties in the following circumstances:

• Service Providers: With vendors who assist in our business operations
• Legal Partners: With legal and financial advisors for transaction processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or acquisition
• Advertising Partners: When you submit certain forms, we share with Meta (Facebook and Instagram) a hashed (one-way encoded) version of your email address and basic browser data, such as your IP address and Meta cookie identifiers, so we can measure our ads and show them to people likely to be interested. We never share your phone number for this purpose.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us at the email address below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.